WhatsApp automation for Jamaican businesses
We build the flow, you watch your business grow.
No hassle, just enhancing business processes. Ignite Social gives your business a managed WhatsApp, Instagram and Messenger sales assistant that answers instantly, captures customer details and hands serious conversations to your team.
Built and managed by Lean Six Sigma Black Belt trained, experienced professionals with over 10 years of automation experience across major brands, including Campari Group brands (Appleton Estate, Wray & Nephew, Magnum Tonic Wine), Foska, Maggi and Tastee. No new staff, no hardware, no technical setup on your side.
Built to convert ad traffic into real sales conversations
Most businesses do not need more people clicking. They need the click to become a conversation, the conversation to capture details and the lead to reach the team before the customer cools off. Ignite Social is set up around that path.
What Ignite Social handles
Orders
Customers choose items, send lists, give delivery details and receive payment or quote next steps inside WhatsApp.
Appointments
Clients choose a service, request a time and share contact details without waiting on a phone call.
Questions
Hours, prices, location, documents, preparation steps and common policies are answered instantly.
Lead Capture
Every interested customer is saved with source, need, business type and preferred callback time.
Good fits
- Restaurants and food shops: menu questions, orders, delivery details and payment links.
- Clinics, salons and service businesses: appointment requests, reminders and preparation questions.
- Auto parts and hardware: item lists, chassis numbers, quote requests and staff handover.
- Retail and distributors: product inquiries, repeat orders, catalog requests and lead follow-up.
Why businesses choose Ignite
Managed setup
We connect the number, build the flows, configure the CRM and train the handover process.
Local context
Built for how Jamaican customers actually message businesses, ask prices and make buying decisions.
One sales system
Ads, WhatsApp, Instagram, Messenger, labels and staff follow-up all point into one process.
Frequently asked questions
Can customers tap buttons in WhatsApp?
Yes, once the business number is connected through the official Meta Cloud API. QR-linked WhatsApp connections use numbered menus instead.
Will it replace my staff?
No. It handles repetitive first responses and after-hours messages, then sends serious conversations to your team with the details already captured.
How fast can this go live?
The build can move in days once the WhatsApp number, Meta access and business details are ready.
What do you need from me?
Your business details, services or products, preferred follow-up process and the WhatsApp number you want connected.
See a preview for your business.
Tell us what your business needs. We review your answers and email a suitable bot preview with a QR code and mobile link. Then we follow up and agree a private, client-specific quote before payment. We manage the setup and ongoing technical work.
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