Put your business on WhatsApp, Instagram and Messenger with bots that work 24/7. They take orders, book appointments, answer questions and capture every lead, even at 2am. Our team sets it up and runs it end to end, so you focus on running your business and making sales.
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Never miss a customer again
Most Jamaican businesses lose sales they never see. A customer messages after closing, the phone rings during a rush, an inquiry sits unanswered until morning, and that person has already bought somewhere else. Ignite Social closes that gap. Your WhatsApp answers instantly, day and night, and every conversation is captured so nothing slips through.
A customer reaching out at midnight gets served right away. You wake up to their details, captured and ready to action. That is a real competitive edge, and it is exactly what a WhatsApp CRM gives a small business.
What Ignite Social does
Takes orders 24/7
Customers browse, choose and order right inside WhatsApp. Standard-priced items go straight to a secure payment link, so the sale happens without a single call.
Books appointments
Clients pick a service, see available times and book themselves. The bot collects their email for reminders, so no-shows drop and your calendar fills itself.
Answers questions
Prices, hours, location, how to prepare, what to bring. The bot handles the repetitive questions so your team spends time on customers who are ready to buy.
Captures every lead
Name, need and best contact time, saved automatically. Your team follows up on warm, qualified leads instead of chasing cold ones.
Built for how Jamaica actually does business
WhatsApp is where Jamaica already talks. Ignite Social meets your customers there, plus Instagram and Messenger, with a single inbox for your whole team. Here is how different businesses use it:
- Shops and distributors: customers send a list, the bot builds the order and sends a quote or a payment link. Read more in our guide on taking orders on WhatsApp.
- Clinics, salons and imaging centres: patients book scans and appointments and get reminders. See booking appointments on WhatsApp.
- Auto parts and hardware: the bot collects the vehicle chassis number or the materials list so your team quotes the exact item first time.
- Restaurants and food: menus in chat, orders straight to the kitchen, no missed calls during the lunch rush.
We run it for you, end to end
You do nothing technical, ever. Our team connects your number, builds your flows in your brand voice, loads your products and handles the setup. You get a simple view of your inquiries and orders, and we keep improving it every month. Live in days, not months.
Ignite Holdings has delivered millions in value saved for teams within Jamaica and across the Caribbean while achieving strategic goals. That is the track record you plug into.
Why businesses choose Ignite Social
Always on
Your business is open 24/7 on the channels your customers already use.
Fully managed
No hardware, no new staff, no technical work on your side. We handle it.
Built in Jamaica
A real local team, real support, your timezone. Our own products run on the same platform.
Frequently asked questions
Will it sound robotic?
No. We write every flow in your brand voice, and when a conversation needs a person, it hands over to your team seamlessly.
How much does it cost?
We build a package per business. A simple monthly fee, setup done for you, no hardware and no new staff. Most clients cover it with the sales the bot catches after hours alone.
How fast can I go live?
Days, not months. We connect your number, build your flow and train your team’s handover.
Do I need to replace my staff?
No. The bot protects your staff by absorbing the repetitive questions and the after-hours messages, then hands real conversations to your people with all the details captured.
See it working in one message
The fastest way to understand Ignite Social is to experience it. Message our demo line and watch a real bot take an order, book an appointment and capture a lead, exactly as your customers would.